# 6 Strategies for Effective Communication with Families

Published October 25, 2023

When parents and other caregivers are involved as active partners in assessment and intervention with AEPS®-3, everyone benefits—families, children, and your program. In today’s blog post, we’re highlighting six important strategies to use when communicating with families of young children. Adapted from the book [**Assessing Young Children in Inclusive Settings, Second Edition,**](https://products.brookespublishing.com/Assessing-Young-Children-in-Inclusive-Settings-P1412.aspx) by Kristie Pretti-Frontczak & Jennifer Grisham with Lynn D. Sullivan, these strategies are key to building an effective and respectful partnership.

### Strategy 1: Active listening

**What to do:**

- Be willing to listen to the family’s concerns, questions, suggestions, and preferences
- Allow for wait time in between comments and questions
- Demonstrate active listening through nonverbal communication (nodding head, eye contact)
- Engage in reflective listening skills (i.e., repeat what was heard) to affirm understanding
- Use nonverbal communication—lean forward and show interest, mirror the other person’s body language

### Strategy 2: Acknowledgment

**What to do:**

- Share relevant and pertinent data from the family
- Recognize family priorities and opinions through both verbal and nonverbal means
- Allow for differences in opinions
- Mention the child’s strengths to their families often

### Strategy 3: Collaboration

**What to do:**

- Seek alternative solutions aimed to meet the needs of families
- Engage in a two-way process of information sharing and understanding (cultural reciprocity)
- Adapt your professional recommendations to the value system of the family
- Aim for consensus versus total agreement

### Strategy 4: Participation

**What to do:**

- Actively participate in conversations and minimize distractions
- Respond in a timely manner
- Promote a positive and welcoming atmosphere
- Allow families to access qualitative and quantitative data

### Strategy 5: Respect

**What to do:**

- Allow for differences in opinions
- Seek alternative solutions that meet the needs of families
- Realize the family is the child’s first teacher
- Allow families to complete thoughts and sentences before you start responding
- Minimize use of jargon with families

### Strategy 6: Sharing

**What to do:**

- Maximize opportunities to use or enjoy something jointly with others
- Communicate the strengths of both the child and family
- Keep personal information confidential
- Share information in a variety of ways: in person, emails, notes, text, websites

Want more guidance on involving families in assessment and intervention? [**Download this free toolkit**](https://brookespublishing.com/campaigns/free-toolkit-on-involving-families/) for tips, tools, and strategies on partnering with families—and working together to help their child learn and grow.
